Wanjiru almost did not knock on her neighbour’s door that evening. She had heard the shouting stop, then the silence that followed felt heavier than the noise. She told herself it was not her business. Then she remembered a conversation from weeks earlier, someone mentioning a course on Psychological First Aid, and one phrase stuck with her: you do not need to be a therapist to show up. She knocked. She sat. She listened, without fixing, without judging, until her neighbour finally exhaled and said, “thank you for staying.” That single decision, to knock instead of walking past, is the entire premise of Psychological First Aid.
Small Actions, Lasting Impact
Across this series, we have looked at why we freeze, what Psychological First Aid actually is, five real situations where it changes the outcome, the mistakes that quietly undo our good intentions, why workplaces are investing in this skill, and why you never needed a psychology degree to begin with. The thread running through all of it is this: the moment someone chooses to Look, Listen, and Link instead of freezing or rushing past, something shifts, for the person in distress, and often for the helper too.
Kenya does not need more people who care. Kenyans already show up for each other constantly, at harambees, in chamas, after every kind of loss. What Kenya needs is more people who know exactly what to do when it counts, in the two or three minutes that decide whether someone feels supported or abandoned.
Introducing the Psychological First Aid and Peer Support Course
This is exactly what the Convo Academy Psychological First Aid and Peer Support course is built to teach, a practical, structured, and genuinely accessible path to becoming someone who knows what to do.
Frequently Asked Questions
Who is this course for?
Anyone who wants to be a more capable, confident presence for the people around them, parents, chama and church members, teachers, HR teams, and community volunteers. It is designed for peer supporters, not as a path into clinical practice or into a role with Convo Africa’s own team or programmes.
How long does it take?
The course is fully self-paced. You move through the modules on your own schedule, whether that means finishing over a weekend or spreading it across a few weeks around work and family commitments.
Is prior experience required?
No. No psychology background, counselling experience, or prior training is required. The course is written in plain, everyday language and grounded in real Kenyan scenarios throughout.
What will I learn?
You will learn the full Look, Listen, Link framework, how to recognise distress, how to respond in real situations like the ones covered across this series, and exactly when and how to refer someone to further professional support.
Do I get a certificate?
Yes. Certification requires completing all modules, an average quiz score of at least 70%, a full 100% on the safety assessment, a signed Code of Conduct, and a completed course evaluation.
Become Someone Who Knows What To Do
Enrol in the Psychological First Aid and Peer Support course today, and be ready the next time someone needs you to simply know what to do.
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