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Your personal sanctuary for healing

About this service

Your Mental Health, Your Safe Space

At Convo Africa, we make it easy for you to connect with licensed therapists and counsellors from the comfort of your home or office. Whether you’re navigating stress, anxiety, relationships, or simply seeking clarity, we’re here for you.

We are a digital mental health and wellness platform designed to:
✅ Provide confidential, stigma-free support.
✅ Help you build emotional resilience and healing.
✅ Offer care that fits your schedule and lifestyle.

Your privacy is our priority. We comply fully with Kenya’s Data Protection Act (2019) to protect your personal and health information.

Check or privacy policy and terms of service for more details.

Convo Africa offers Kenya’s most accessible, culturally-attuned e-therapy platform – offering affordable, fully confidential care through licensed local professionals. We meet you where you are, in language, culture, and life, helping you heal with dignity and trust.

We are not a medical or diagnostic service. Convo Africa does not provide medical treatment, prescribe medication, or handle emergencies (legal disclaimer).

If you are in crisis or need urgent medical attention, please call the Kenya Mental Health Helpline at 1199 or visit the nearest hospital.

How does it work?

Start in Four Simple Steps

1

Choose a therapist

Browse our curated directory and find a licensed professional who aligns with your needs, preferences, and goals

2

Book a session

Select a time that fits your schedule. Sessions are available via secure video or voice—your comfort comes first

3

Attend Your Session

Join from a private, comfortable space and connect with your therapist. No travel, no waiting rooms—just support

4

Reflect and Rebook

After your session, you can schedule follow-ups, access tools shared by your therapist, or just take a breather before your next step.

Meet Our Compassionate Therapists

Licensed Counselling Psychologist

Mental health  ◆  Trauma  ◆  Grief  ◆  Teens

I work with teenagers and young adults to assist them in their trauma healing, grief, transition and growth.

Couples & Family Specialist

Addiction  ◆  Mental health  ◆  Family  ◆  Individual

I have supported countless clients through the challenges of addiction recovery, mental health struggles, and life transitions.

Marriage & Family Specialist

Mentorship  ◆  Marriage  ◆  Family  ◆  Individual

I combine evidence-based approaches with deep empathy, ensuring each session is tailored to your unique needs.

Mental Health & Empowerment Specialist

Relationship  ◆  Depression  ◆  Family  ◆  Stress

I’m committed to empowering people to discover their passion, align with their purpose, and make positive contributions to the world around them.

Not sure where to start?

Let us know, our team will match you with the right therapist based on your needs and guide you every step of the way.

Need Help?

FAQs

What is therapy or counselling?

Therapy (or counselling) is a process where you talk with a trained professional about your thoughts, feelings, and experiences. It helps you process challenges, build resilience, and find clarity and healing in a supportive, confidential space.

Who are the therapists on Convo Africa’s platform?

All therapists are certified professionals, psychologists, counsellors, or psychiatrists, screened for their qualifications, experience, and commitment to ethical, compassionate care.

What kinds of issues can I discuss in therapy?

You can bring any concern, stress, anxiety, depression, grief, relationship conflicts, trauma, workplace burnout, parenting challenges, or simply a desire for personal growth. Nothing is “too small” or “too big” for therapy.

Do I need to be in crisis to seek therapy?

No. Therapy isn’t just for emergencies. It’s for anyone seeking emotional support, clarity, or tools to navigate life’s ups and downs.

How do I book a therapy session?

It’s simple:

1. Browse therapists and choose one who fits your needs.
2. Pick a time that works for you.
3. Confirm your booking and make payment securely.

Can I do therapy from home or office?

Yes! You can attend sessions online via video or phone. All you need is a quiet space and a stable internet connection.

Is therapy confidential?

Absolutely. Your privacy is paramount. All conversations between you and your therapist remain confidential unless there’s a legal obligation to disclose (e.g., imminent harm).

How much does a session cost?

Session fees vary based on the therapist and session type. Prices are clearly displayed on the booking page before you confirm.

How long is each session?

Standard sessions last 30–45 minutes. Some specialised sessions may be shorter or longer.

Can I choose my therapist?

Yes. You can filter therapists by speciality, language, gender, or approach to find someone you feel comfortable with.

What if I don’t “connect” with my therapist?

That’s okay. It’s important to feel comfortable. You can choose a different therapist at any time without judgement.

Do you offer faith-based or Christian counselling?

Yes. Some of our therapists offer faith-integrated approaches. Look for this option when selecting your therapist.

Can therapy help with family or relationship issues?

Yes. We offer individual, couples, and family therapy to address relational challenges, improve communication, and foster healthier connections.

Can I book therapy for my child or teenager?

Yes. We have therapists specialising in child and adolescent mental health. Parental or guardian consent may be required.

Is online therapy as effective as in-person therapy?

Research shows online therapy can be just as effective. It also offers the advantage of accessibility and comfort from your own space.

What if I need to cancel or reschedule my session?

You can reschedule or cancel up to 24 hours before your appointment. Late cancellations may attract a small fee.

What happens in a first session?

The first session focuses on understanding your concerns, setting goals, and building rapport with your therapist. It’s a safe space to share your story at your own pace.

What if I become emotional during a session?

It’s completely normal. Therapy is a safe place to express emotions without judgement. Your therapist will guide you gently through the process.

Will the therapist give me advice?

Rather than giving direct advice, therapists help you explore options and build tools so you can make empowered decisions for yourself.

Is there a limit to how many sessions I can book?

No. You can book as many sessions as you need. Your therapist may also suggest a frequency that supports your goals.

Still have a question?

Ask a question

Not sure where to start? Let’s talk.
Whether you’re exploring therapy for the first time or looking for the right fit, this is your chance to ask questions, share concerns, and see how we can support you.
It’s a safe space—zero pressure, 100% you